Permits and rights

Domestic Helper Hiring and Agency Rules in Sabah

Sabah runs its own licensing system, its own portal, and its own penalty scale — separate from Peninsular Malaysia, not a regional variant of the same rules.

The short answer

Any employer in Sabah needs a Licence to Employ Non-Resident Workers under Section 118, issued through Sabah’s own eNORES portal — a system Immigration and JTKSM don’t run. JTK Sabah defines "Foreign Maid" directly as someone working for a private residence for personal purposes, not commercial activity. Employers must report the employment to the Sabah Manpower Department within 14 days of it starting — shorter than the Peninsular equivalent — and repatriation, when required, is at the employer’s expense. The penalty for non-compliance is a fine of up to RM10,000, imprisonment of up to six months, or both — notably lower than Peninsular Malaysia’s RM50,000 figure.

At a glance

Licence required
Section 118, via eNORESJTK Sabah’s own page states this directly — a Sabah-specific portal, distinct from anything Immigration or JTKSM runs in Peninsular Malaysia.
Reporting deadline
14 days from employment startShorter than Peninsular Act 265 s.57A’s 30-day equivalent — no parallel deadline was found for reporting when employment ends.
Repatriation cost
At the employer’s expenseStated directly under Sabah’s own Labour Ordinance (Cap. 67) for a non-resident employee required to leave the state.
Penalty
Up to RM10,000 or 6 months, or bothLower than the RM50,000 maximum under Peninsular Malaysia’s Act 265 s.57A/57B.

A separate licensing system, not a variant

JTK Sabah’s own page states plainly that anyone employing a non-resident worker requires a Licence to Employ Non-Resident Workers under Section 118 — issued through eNORES, the Integrated Non-Resident Employee Management System, a live Sabah-specific portal. This isn’t the same office or system as Peninsular Malaysia’s Immigration/JTKSM process; it’s a separate administrative track under its own state ordinance.

The category itself is defined directly on JTK Sabah’s own page: a "Foreign Maid" is a person who works for a private residence for personal purposes, and not for any business or commercial activity — a definition worth having on hand for exactly what this specific licensing route covers.

Reporting, repatriation, and penalty — all with different figures than Peninsular Malaysia

Employers must report the employment of a non-resident worker to the Sabah Manpower Department within 14 days of it starting — a shorter window than the Peninsular Act 265 s.57A 30-day duty to report hiring. No parallel deadline for reporting when the employment ends was found on the same page, unlike Peninsular s.57B’s explicit 30-day termination-notification duty — this isn’t confirmed to work the same way, so don’t assume symmetry.

Repatriation is addressed directly: any non-resident employee required to leave Sabah under the Labour Ordinance is repatriated at the employer’s expense. The penalty for non-compliance with this chapter of the Ordinance is a fine of up to RM10,000, imprisonment of up to six months, or both — notably lower than the RM50,000 maximum figure under Peninsular Malaysia’s Act 265.

What’s unresolved — don’t assume an answer here

Whether a domestic employee in Sabah gets a statutory weekly rest day under Sabah’s own Labour Ordinance, particularly after a 2025 amendment package, wasn’t confirmed one way or the other. A secondary, unverified source claims domestic employees remain excluded even after the amendment; JTK Sabah’s own public FAQ page doesn’t address the question directly, and the amendment Act’s own text wasn’t independently located. Don’t assume Sabah mirrors Sarawak’s confirmed 2025 rest-day extension — check directly with JTK Sabah before relying on either answer.

Sabah’s minimum-wage order does explicitly exclude domestic service from its coverage, per JTK Sabah’s own FAQ — a different, confirmed point from the unresolved rest-day question.

The rules and figures here follow official Malaysian sources as at the review date, and your own situation can differ. Check what applies to your own case with the Immigration Department of Malaysia for permits and passes, or the Department of Labour Peninsular Malaysia for agency licensing and employment terms, before you act on it.

Questions this page answers

Does the same Immigration process from Peninsular Malaysia apply in Sabah?

No — Sabah runs its own Section 118 licensing system through the eNORES portal, administered by JTK Sabah, separate from Immigration/JTKSM’s Peninsular process.

How quickly must I report hiring a domestic helper in Sabah?

Within 14 days of employment starting, to the Sabah Manpower Department — shorter than the 30-day equivalent under Peninsular Malaysia’s Act 265.

Who pays if she needs to be repatriated from Sabah?

The employer, per Sabah’s own Labour Ordinance — stated directly for any non-resident employee required to leave the state.

What’s the penalty for not complying with Sabah’s employment rules?

A fine of up to RM10,000, imprisonment of up to six months, or both — lower than the RM50,000 maximum under Peninsular Malaysia’s Act 265.

Does a domestic helper in Sabah get a statutory weekly rest day?

Not confirmed either way in the research behind this page — a secondary source claims she doesn’t, JTK Sabah’s own FAQ doesn’t address it directly, and the relevant amendment text wasn’t independently located. Check directly with JTK Sabah rather than assuming.

Domestic Helper Hiring and Agency Rules in Sabah

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DomesticHelper editorial teamReviewed 14 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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