Official resources

Official Resources

The government departments and official registers behind our facts — so you can check any figure or process at its source.

Chinese Malaysian adult organizing trustworthy official resources

The short answer

Every rule and figure on this site traces to an official source. This hub names the main ones — Immigration, the labour departments, PERKESO, FOMEMA and the statistics department — and what each governs, so you can verify a claim directly rather than relying on a summary. Because the process differs by region, it also flags that Sabah and Sarawak have their own departments.

At a glance

Permits
ImmigrationThe Immigration Department handles the pass and permit for a foreign domestic worker.
Agencies and labour
JTKSM (and state departments)The Department of Labour Peninsular Malaysia licenses agencies; Sabah and Sarawak have their own departments.
Social security and medical
PERKESO and FOMEMAPERKESO covers the injury scheme; FOMEMA handles the mandatory medical screening.

Who governs what

Permits and passes sit with Immigration. Agency licensing and much of the employment framework in Peninsular Malaysia sit with the Department of Labour Peninsular Malaysia (JTKSM), which also maintains the public register you use to verify an agency. Social-security coverage sits with PERKESO, and the mandatory medical screening with FOMEMA.

Population figures used in the location guides come from the Department of Statistics Malaysia. Naming each authority is the point: when a figure matters, the authority that sets it is where to confirm it.

Region changes the source

Peninsular Malaysia and Sabah and Sarawak must not be treated as one identical process. Sabah and Sarawak administer non-resident workers through their own labour departments and ordinances, and Sarawak uses its own portal, so the right official source depends on where the worker will be employed.

Use this hub as a directory: identify the rule you need to confirm, go to the department that governs it for your region, and treat any figure quoted elsewhere as something to check there.

The rules and figures here follow official Malaysian sources as at the review date, and your own situation can differ. Check what applies to your own case with the Immigration Department of Malaysia for permits and passes, or the Department of Labour Peninsular Malaysia for agency licensing and employment terms, before you act on it.

Questions this page answers

Where do I confirm a permit requirement?

With the Immigration Department, which handles the pass and permit for a foreign domestic worker.

Where do I verify an agency licence?

On the JTKSM public register in Peninsular Malaysia; Sabah and Sarawak have their own labour departments.

Do Sabah and Sarawak use the same sources as the Peninsula?

No. They have their own labour departments and ordinances, so confirm the process with the source for the region of employment.

Official Domestic Helper Resources Malaysia

Prepare a useful first enquiry

Add a few key facts about your household and the question you want answered, so the reply is useful.

  • General location
  • Who needs support
  • Three priority duties
  • Preferred timing
  • The first question to resolve

This opens a WhatsApp draft to the DomesticHelper enquiry team, who help connect you with a maid-hiring service. Nothing is sent until you press send, and you can edit it first.

Open WhatsApp draft
DomesticHelper editorial teamReviewed 17 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
Enquire on WhatsApp