Duties and boundaries

What Duties Can a Maid Reasonably Do?

The scope of a foreign domestic helper’s role, sourced to Immigration’s own wording and the standard employment contract, rather than what simply feels reasonable.

Chinese Malaysian adults discussing a balanced domestic duty plan

The short answer

Immigration’s own page describes the role directly as "domestic chores," and the standard service contract used for hiring a foreign domestic helper defines it more specifically: household duties, plus duties the employer directs relating to the care of children, young people, or others in the household under her charge — broad enough to reasonably cover an elderly family member, though the contract itself doesn’t use that word. In practice, that covers housekeeping, laundry, cooking, and caregiving for people living in your own household — not work at a second address, not a family business, not car washing, and not medical or nursing tasks. The first three are explicit written prohibitions with their own exact-quote guides; the medical boundary is a safety-based recommendation rather than a stated legal ban, covered in its own dedicated guide.

At a glance

Immigration’s own framing
"Domestic chores"Stated directly on Immigration’s FDH page — the general description the rest of this scope is built around.
The standard contract’s framing
Household duties + care of those in her chargeThe JTKSM/ILO model contract’s own language: household duties and duties relating to the care of children, young people, and individuals under her charge.
What this covers in practice
Housekeeping, laundry, cooking, childcare/eldercare supportTied to the one household named in the placement — not a second address or a different kind of work entirely.
Where the boundaries sit
Covered in dedicated guides, not guessed hereSecond household, family business, car washing, and medical-care boundaries each have their own sourced answer.

What the sources say

Immigration’s own Foreign Domestic Helper page describes the role in general terms as domestic chores — the government’s own baseline description of what the position is for. The standard service contract used for this kind of placement, published by JTKSM with the ILO, states it more specifically: household duties, and duties the employer directs relating to the care of children, young people, and other individuals under her charge.

Read together, this covers the ordinary, expected scope of the role — the tasks that make up housekeeping, food preparation, and looking after the people who live in the household, rather than an open-ended "help with everything" that can quietly expand once someone has moved in.

What this looks like day to day

In practice, this covers cleaning and general housekeeping, laundry and ironing, cooking for the household, and childcare or eldercare support for people who live there — the specific skill each of these needs is covered in its own dedicated assessment guide, from cooking to housekeeping to childcare and elderly-household experience.

It’s worth writing this scope down early, alongside the two or three duties that can’t slip in your household — that short list does more to prevent quiet role creep later than any single conversation at the interview stage.

  • Housekeeping and general cleaning of the household.
  • Laundry, ironing, and cooking for the household.
  • Childcare or eldercare support for people who live in the household.

Where the boundaries sit

The scope above has real edges, each sourced separately rather than guessed at here: work at a second household or a relative’s residence, helping in a family business or commercial activity, and car washing are all explicit written prohibitions, each covered in its own dedicated guide with the exact source quoted. Medical and nursing tasks — administering medication, wound care, injections — sit outside the role for a different reason: no single official document sets that exact boundary, but the standard employer guide strongly recommends a trained nurse or caregiver for anything beyond basic support, covered in the dedicated guide on medical-care boundaries.

The second-household, family-business, and car-wash boundaries aren’t a judgement call to make on your own — each traces to a specific document, worth reading directly rather than assuming where the line falls. The medical boundary works differently: it’s a safety judgement the household needs to make itself, informed by the sourced findings in that dedicated guide, since no official checklist exists to simply look up.

Questions this page answers

What does "domestic chores" mean in practice?

Housekeeping, laundry, cooking, and childcare or eldercare support for the people who live in the household — the standard contract’s own language ties it to household duties and the care of those in her charge.

Is helping with a family business part of the normal scope?

No — that’s explicitly outside it, covered in the dedicated guide on family-business duties with the exact source quoted.

Can she be asked to help at a second household?

No — this is a separate, explicitly sourced boundary, covered in the dedicated guide on working at a second household.

Where do medical or nursing-adjacent tasks fit into this scope?

They don’t — that boundary is covered separately in the dedicated guide on medical-care boundaries, since it involves a different kind of concern than the household-duties scope here.

Is there one official document that lists everything she can do?

Not a single exhaustive list — the scope comes from Immigration’s general "domestic chores" description plus the standard contract’s household-duties clause, with specific boundaries individually documented rather than assumed.

What Duties Can a Maid Reasonably Do?

Prepare a useful first enquiry

Add a few key facts about your household and the question you want answered, so the reply is useful.

  • General location
  • Who needs support
  • Three priority duties
  • Preferred timing
  • The first question to resolve

This opens a WhatsApp draft to the DomesticHelper enquiry team, who help connect you with a maid-hiring service. Nothing is sent until you press send, and you can edit it first.

Open WhatsApp draft
DomesticHelper editorial teamReviewed 14 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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