Permits and rights

Maid Passport: Employer Guide

Who is actually meant to hold her passport day to day — a question with a firm, specific official answer that surprises a lot of employers.

The short answer

The standard employer guide hosted by JTKSM answers this directly, in its own FAQ: “Can I keep my foreign domestic helper’s documentation and passport for safe keeping?” The answer given is a firm “NO” — her passport is meant to stay in her own possession at all times, and employers are told to adhere to the Passports Act 1966, which the guide states means a passport is an official document belonging to the source country and must be in the possession of the passport holder. The standard employment contract allows one narrow exception: she submits it to the employer temporarily only for medical screenings, PL(KS)/VP(TE) application, I-Kad application, or PL(KS)/VP(TE) renewal, and it must be returned to her once that specific purpose is done.

At a glance

Default rule
It stays with her, not the employerThe standard employer guide’s own FAQ answers this with a firm “NO” to employers keeping it for safekeeping.
Legal basis cited
Passports Act 1966The guide states this Act means a passport must be in the possession of the passport holder, as an official document of her home country.
The one exception
Temporary submission for 4 named purposesMedical screenings, PL(KS)/VP(TE) application, I-Kad application, and PL(KS)/VP(TE) renewal — returned to her once each is done.
If it’s lost while in her own possession
She bears the related expensesA different outcome from a loss while it was temporarily in the employer’s custody for one of the four purposes, where the employer bears them instead.

The specific official answer, not a general assumption

This is a common point of confusion, and the standard employer guide hosted by JTKSM addresses it as its own dedicated FAQ item rather than leaving it implied: “Can I keep my foreign domestic helper’s documentation and passport for safe keeping?” The answer given is unambiguous — “The answer to this question is a firm ‘NO’. Your foreign domestic helper’s passport is meant to be in his/her possession at all times.” The guide grounds this in the Passports Act 1966, stating it stipulates that a passport is an official document belonging to the source country which must be in the possession of the passport holder.

The standard employment contract carries the same rule as a written term, not just guidance: she is to carry her passport at all times, and the employer shall not keep the passport or personal documents of the domestic worker in custody except for a specific, named list of purposes.

The one exception, and what it doesn’t cover

The contract names exactly four purposes for which she submits her passport to the employer temporarily: medical screenings, applying for the PL(KS)/VP(TE), applying for the Foreign Workers Identity Card (I-Kad), and renewing the PL(KS)/VP(TE). Outside those four, holding onto it isn’t part of the standard framework — and even within them, the contract states the passport shall be returned to her upon completion of these purposes, not held indefinitely afterward.

Who bears the cost if something goes wrong depends on whose custody it was in at the time: if her passport is lost or damaged while she carries it herself, she bears the related expenses; if it’s lost or damaged while it was in the employer’s custody for one of the four named purposes, the employer bears them instead. The actual process for reporting a lost passport — where to go, what to bring, and what it costs — is a separate matter covered in its own dedicated guide.

The rules and figures here follow official Malaysian sources as at the review date, and your own situation can differ. Check what applies to your own case with the Immigration Department of Malaysia for permits and passes, or the Department of Labour Peninsular Malaysia for agency licensing and employment terms, before you act on it.

Questions this page answers

Can I hold onto her passport just to keep it safe?

No — the standard employer guide hosted by JTKSM answers this directly with a firm “NO.” Her passport is meant to stay in her own possession, citing the Passports Act 1966.

Is there any situation where I can legitimately hold it temporarily?

Yes, four named ones: medical screenings, PL(KS)/VP(TE) application, I-Kad application, and PL(KS)/VP(TE) renewal — and it must go back to her once each of those is done.

What if I need it for something not on that list?

The standard framework doesn’t name any other reason for the employer to hold it. Outside the four purposes, it stays with her.

Who pays if her passport is lost while she’s carrying it herself?

She bears the related expenses, per the standard employment contract — a different outcome from a loss while it was in the employer’s custody for one of the four named purposes, where the employer bears them.

What do I actually do if her passport is lost or damaged?

That process — where to report it, what to bring, and what it costs — is covered in its own dedicated guide; this page only covers the day-to-day custody question.

Maid Passport: Employer Guide

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DomesticHelper editorial teamReviewed 14 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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