Interview and matching

Family Maid-Matching Questionnaire

Write down what the household actually needs before the first interview, so every candidate is measured against the same clear list instead of a general impression.

The short answer

Before contacting any candidate, put the household's own requirements on paper: who lives at home and their daily schedule, the budget range you can sustain monthly, and the specific care, cooking or pet-handling tasks the role involves. This checklist becomes the fixed reference point for every interview that follows, so comparisons stay fair and grounded in the same facts rather than shifting impression to impression.

At a glance

Household schedule
Map the real weekWorking hours, school runs, weekend patterns and who is home when shape the actual daily workload.
Budget range
Set before interviewingA figure fixed in advance stops later negotiation from reopening decisions already made on fit.
Specific requirements
Name them preciselyDietary restrictions, pet handling, mobility support or particular ages of children, stated as tasks, not labels.
Non-negotiables
Separate from preferencesMark which items are firm requirements and which are simply preferred, so a strong candidate isn't ruled out over a minor point.

Start with the household, not the candidate

List household size, ages, work patterns and who is present at different times of day. A family where both parents leave before seven needs a different rhythm from one with a parent working from home, and that difference should be written down before any interview question is drafted.

Add the physical setup: number of floors, whether the role includes live-in accommodation, and any household member with a specific care or mobility need. These details decide which tasks matter most, long before a candidate's own experience is discussed.

  • Household size and ages
  • Work and school hours
  • Live-in or live-out arrangement
  • Any specific care needs at home

Put a number on budget and a name on every task

Set the monthly budget range the household can sustain before speaking to a single candidate, including how the figure was reached. A range fixed early keeps the interview focused on fit rather than becoming a negotiation that reopens after rapport has already formed.

Turn broad wishes into specific tasks: not "good with children" but which ages, which routines, and how much independent responsibility is expected. Not "can cook" but which meals, how often, and for how many people. A task list this specific is what an interview question should be built from.

  • Monthly budget range and how it was set
  • Cooking: meals, frequency, dietary needs
  • Care duties: ages, routines, supervision level
  • Pets or other specific household tasks

Questions this page answers

How is this different from an interview question list?

An interview question list tests what a candidate says about her own experience. This checklist comes first: it defines what the household actually needs, so those interview questions have something concrete to measure against.

Should the checklist mention nationality or a preferred background?

No. Define the role by tasks, schedule and household facts. Suitability comes from a candidate's own experience and how she answers the interview questions built from this checklist, not from where she is from.

What if the household's needs change after hiring starts?

Update the checklist and revisit which items are firm requirements versus preferences. A list reviewed once at the start and never again tends to drift out of date as schedules or circumstances shift.

How long should this checklist take to complete?

Long enough to cover schedule, budget and every specific task honestly. A rushed list tends to miss the detail that later causes friction, such as an unstated pet-care duty or an assumed live-in arrangement.

Family Maid-Matching Questionnaire

Prepare a useful first enquiry

Add a few key facts about your household and the question you want answered, so the reply is useful.

  • General location
  • Who needs support
  • Three priority duties
  • Preferred timing
  • The first question to resolve

This opens a WhatsApp draft to the DomesticHelper enquiry team, who help connect you with a maid-hiring service. Nothing is sent until you press send, and you can edit it first.

Open WhatsApp draft
DomesticHelper editorial teamReviewed 14 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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