Agency checks

Maid Agency Fee Breakdown

The two fee categories Malaysian law actually distinguishes, and why a single agency quote often mixes both without saying so.

The short answer

Act 246 draws a real legal line that’s easy to miss in a single all-in agency quote: a narrow, capped registration and placement fee owed by the worker being placed, versus the agency’s own service fee to your household, which no source found caps, itemises, or standardises. When an agency hands you one number, it may bundle worker-side costs it’s allowed to pass through, its own service charge, and pass-through government costs (FOMEMA, permits, insurance) into a single figure. Breaking that number apart into what it actually represents is the only way to know what you’re comparing when you get a second quote.

At a glance

Worker-side fees (capped)
Registration fee + placement feeAct 246’s First Schedule caps these two specifically; both are owed by the worker, and an employer may pay the placement fee on the worker’s behalf.
Household service fee (uncapped)
No official cap or standard existsWhat an agency charges your household for its own service isn’t regulated, capped, or itemised by any government source this site checked.
Government pass-through costs
FOMEMA, permits, insuranceThese are separate government or medical fees an agency may collect and pass on; they aren’t the agency’s own charge and shouldn’t be presented as one figure with it.
Overcharging the worker
An offence under s.28(a)Charging the worker more than the First Schedule allows carries a fine of up to RM50,000, up to 1 year in prison, or both, for the agency.

What the law actually caps, and what it doesn’t

Two fees are legally capped, and both sit on the worker’s side of the arrangement: a registration fee charged on joining the agency, and a placement fee charged on accepting a placement. Whether the placement fee’s one-month-wage cap for a "non-citizen employee" explicitly covers a foreign domestic worker isn’t settled in the primary text this site has reviewed, so treat that specific figure as unconfirmed rather than a fixed number to check an agency against.

What isn’t capped, itemised, or even mentioned in Act 246 is the fee an agency charges your household for its own service: sourcing, coordination, paperwork handling, and everything else bundled into what’s often just called "the agency fee." That’s a commercial price the agency sets, the same way any service business prices its own work.

Separating the categories in a real quote

A single number an agency quotes you is likely several things at once: its own service fee, government or medical costs it’s coordinating on your behalf (FOMEMA, permit and visa processing, insurance), and potentially a worker-side fee the employer has agreed to cover directly. Ask for each of these broken out separately rather than accepting one lump sum.

This matters most when comparing two agencies: a lower headline figure from one agency and a higher one from another aren’t comparable unless you know each is measuring the same set of included items. A written, itemised breakdown, covered in more depth in this site’s guide on agency packages, is what makes that comparison real.

The rules and figures here follow official Malaysian sources as at the review date, and your own situation can differ. Check what applies to your own case with the Immigration Department of Malaysia for permits and passes, or the Department of Labour Peninsular Malaysia for agency licensing and employment terms, before you act on it.

Questions this page answers

Is there a legal cap on what an agency can charge my household?

No official cap or itemisation was found for the household-facing service fee. Act 246’s fee caps apply to the worker’s registration and placement fees, not the agency’s own charge to your household.

What is the placement fee, and who pays it?

It’s a fee the worker may be charged on accepting a placement, capped under the First Schedule; the employer is legally allowed to pay it on the worker’s behalf instead.

Why does one agency’s quote look so different from another’s?

Quotes often bundle different things: one figure might include FOMEMA and permit costs, another might list them separately. Ask each agency to itemise before comparing totals.

What happens if an agency overcharges the worker beyond the First Schedule?

That’s an offence under s.28(a) of Act 246, carrying a fine of up to RM50,000, up to 1 year in prison, or both, for the agency.

Maid Agency Fee Breakdown

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DomesticHelper editorial teamReviewed 14 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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