Start where the law gives you a fixed reference point
Before reading the commercial terms, confirm the contracting company’s exact name, licence number, and category match what JTKSM’s public register shows, and that the licence is active rather than cancelled or suspended. This step has a clear right answer independent of anything the contract itself says.
If the contract mentions a fee charged directly to the worker, check it against the First Schedule’s caps, a registration fee and a placement fee capped at either 25% of the first month’s wage or one month’s wage depending on category. A figure above that isn’t a term to negotiate; it’s a legal problem worth raising before signing anything.
Where the contract itself is the only rulebook
For the household service fee, any replacement or guarantee provision, and the expected timeline, no law sets a floor or a standard, so the contract’s own wording is the only thing that will govern what happens later. A clause that says a replacement is offered "subject to terms" without stating those terms isn’t illegal, but it leaves you nothing specific to point to if a dispute comes up.
Push for exact figures, exact trigger conditions, and exact timeframes in each of these clauses before signing, the same discipline covered in more depth in this site’s guides on questions to ask and on what a guarantee actually means.
If something in the contract looks wrong
A licence category that doesn’t cover foreign domestic worker placement, a worker-side fee above the legal cap, or a licence number that doesn’t match the register are all reasons to pause before signing, not points to negotiate around. JTKSM’s general complaint channels are where a licensing-related concern can be raised, separate from anything the contract itself provides for.