Problem solving

Maid Wants to Return Home

What to do when she tells you she wants to go home, whether it is a passing wave of homesickness or a fixed decision.

The short answer

A homesick period in the first weeks is common and usually passes once she settles into a routine and finds ways to stay in touch with family; treat it as a conversation to have, not a decision to react to immediately. If the reason is more serious — a family emergency, ongoing unhappiness, or a decision that has not changed after you have talked it through — it is a resignation like any other, and runs through the same notice or ending-employment steps as any departure. What separates the two is time and specifics, not how upset she seems when she first raises it.

At a glance

Start with a private, unhurried conversation
Ask what is behind it, not just what she wantsA direct but calm question about what is prompting this — homesickness, a family situation, or dissatisfaction with the placement — tells you far more than reacting to the request itself.
Homesickness in the first weeks is common
Give it a routine, not an ultimatumRegular calls home, a settling-in period, and a specific check-in date a week or two out often resolve an early bout of homesickness without either side needing to decide anything final.
A firm decision deserves a written record
Note the date and what she told youIf the request repeats, or she confirms she firmly wants to end the placement, write down when she told you and what was said — this matters if it becomes a formal resignation.
This can become an ordinary resignation
Same notice-or-indemnity rule appliesOnce it is clear she wants to leave for good, it runs through the same notice-or-indemnity process as any other departure — the dedicated guide on ending employment properly covers what happens next.

Telling homesickness apart from a firm decision

The first sign is usually timing: a request that surfaces in the first month, especially around a festival or family event back home, is more often homesickness than a settled decision. Ask directly and gently what is behind it rather than assuming — a specific answer (missing a child’s birthday, worry about a parent’s health, a wedding she wants to attend) points toward something that might be manageable with a phone call, a video visit, or simply time, rather than an ending.

A vaguer answer, or one that repeats after you have already addressed the specific concern, is a stronger signal that this is not homesickness settling down. Give the conversation room rather than pressing for an answer on the spot; a decision made under pressure, in either direction, tends to be revisited later.

  • Ask what specifically is behind the request, not just whether she wants to leave
  • Note whether the timing lines up with a festival, anniversary, or family event
  • Watch whether the feeling passes with a routine or repeats after a few weeks

What a workable middle ground looks like

Before treating this as an ending, it is worth naming what is actually adjustable: more frequent calls home, a scheduled video visit around a specific date, help arranging a short home visit if her contract and the household’s needs allow it, or simply acknowledging that the first two or three months are the hardest stretch for most placements. None of this requires guessing at a legal process — these are household decisions.

If the underlying issue is dissatisfaction with the placement itself rather than distance from family, that is a different conversation — see the guide on when to consider replacing a maid for how to weigh a fit problem against a homesickness problem, since the right response to each is different.

When it is a genuine decision to leave

Once she has confirmed, more than once and without a specific fix changing her mind, that she wants to end the placement, treat it as a resignation rather than continuing to negotiate. Get the date in writing, however informally, and move to the same process any departure follows.

The notice-or-indemnity mechanic, the paperwork, and the notification duties that follow are the same regardless of why she is leaving, and are covered in full in the dedicated guide on ending employment properly. What matters at this stage is recognising the decision is final, rather than treating every subsequent conversation as another negotiation.

The rules and figures here follow official Malaysian sources as at the review date, and your own situation can differ. Check what applies to your own case with the Immigration Department of Malaysia for permits and passes, or the Department of Labour Peninsular Malaysia for agency licensing and employment terms, before you act on it.

Questions this page answers

Is it normal for a new maid to say she wants to go home?

Yes — a period of homesickness in the first month or two is common and usually settles with routine, regular contact home, and time. It is worth a calm conversation rather than an immediate decision either way.

How do I tell if she is truly homesick or has decided to leave?

Ask what is specifically behind the request. A concrete, addressable reason (missing an event, a family worry) points toward something manageable; a repeated or vague answer after you have already responded to the specific concern is a stronger sign of a firm decision.

Can I offer her a trip home instead of ending the placement?

It is worth considering if her contract and your household’s needs allow it — a short visit is one of the options worth naming before treating a homesickness episode as an ending.

What if she insists on leaving no matter what we offer?

Treat it as a resignation. Get the date in writing and follow the same process any departure runs through, covered in the dedicated guide on ending employment properly.

Is there a legal deadline for her to give notice if she wants to go home?

The same notice-or-indemnity rule that applies to any resignation applies here — there is no separate rule just for wanting to go home. The dedicated guide on ending employment properly sets out the notice period in full.

Maid Wants to Return Home

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DomesticHelper editorial teamReviewed 14 August 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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