Employer administration

How to Pay PERKESO Contributions for a Domestic Helper

The recurring part after registration — entering a monthly PERKESO contribution and paying it, through the same ASSIST Portal account.

The short answer

Once the one-time employer and worker registration from PERKESO’s Circular No. 5/2021 process is done, paying each month happens inside the same ASSIST Portal account: My Sites → SOCSO Contribution → Employer Contribution → Add Contribution, saved as a draft, then completed, submitted, and confirmed. Payment itself runs through FPX online, or at a bank counter using the ACR/ECR the portal generates — printed before 6pm to be paid at a panel bank the next business day. Which rate applies depends on her worker category: a foreign domestic worker is covered under Act 4 — the Employment Injury Scheme, plus the Invalidity Scheme since 1 July 2024 — but not Act 800’s Employment Insurance System, which is what the combined employer/employee rate quoted for a local, PR, or long-term-resident domestic worker actually describes.

At a glance

Where to enter it
ASSIST Portal → SOCSO ContributionMy Sites → SOCSO Contribution → Employer Contribution → Add Contribution, then Save Draft, Complete, Submit, and Confirm.
Paying online
FPX, inside the same portalProcess to Payment → Add to Cart → pay — the portal takes the payment once the contribution is confirmed.
Paying at a bank counter
Printed ACR/ECR, next business dayPrint the ACR/ECR the portal generates before 6pm, then pay it at a panel bank the next business day.
Which rate
Act 4: Injury + Invalidity SchemeA foreign domestic worker is covered under the Employment Injury Scheme and, since 1 July 2024, the Invalidity Scheme too — but not Act 800’s Employment Insurance System. Confirm the current schedule with PERKESO.

PERKESO contribution payment record

PERKESO’s own registration circular sets out the contribution-entry route inside the ASSIST Portal, not a separate system — once the employer and worker registration is done, the same account is used every time a contribution is due. The category recorded at registration determines which rate table applies, so it’s worth confirming that before entering the first contribution rather than assuming the combined local-worker rate applies by default.

  • Confirm the worker category recorded at registration before using a rate table.
  • Keep the wage month recorded separately from the date the contribution was actually paid.
  • Save the contribution reference and payment receipt after each submission.

Entering and submitting a contribution

Inside the ASSIST Portal, the route is My Sites → SOCSO Contribution → Employer Contribution → Add Contribution. From there, PERKESO’s own steps are to save it as a draft first, then complete it, submit it, and confirm it — four steps in sequence rather than a single save action.

This is the same account created during employer registration, so nothing new needs to be applied for; the Employer Code obtained at that stage carries through to every contribution entered afterward.

Paying it — two channels

Once a contribution is submitted, PERKESO’s own steps describe two ways to pay: online through FPX inside the portal itself (Process to Payment → Add to Cart → pay), or at a bank counter using a printed ACR/ECR, the payment reference the portal generates. The bank-counter route has a timing detail worth knowing — print the ACR/ECR before 6pm, and pay it at a panel bank the next business day, not the same day.

Neither channel is described as faster or preferred in PERKESO’s own materials — the choice comes down to whichever is more convenient for the household.

The rate that actually applies

The commonly quoted PERKESO figure — a combined rate split between employer and employee — describes the Act 4 and Act 800 rate for a Malaysian, permanent resident, or long-term-resident domestic worker. A foreign domestic worker is covered under Act 4 — the Employment Injury Scheme and, since 1 July 2024, the Invalidity Scheme — but not Act 800’s Employment Insurance System.

This is worth checking before entering the first contribution, since using the wrong category’s rate table would mean paying, or recording, the wrong figure from the first month onward.

The rules and figures here follow official Malaysian sources as at the review date, and your own situation can differ. Check what applies to your own case with the Immigration Department of Malaysia for permits and passes, or the Department of Labour Peninsular Malaysia for agency licensing and employment terms, before you act on it.

Questions this page answers

Do I need to register again before paying a contribution?

No — registration is a one-time step. Once the Employer Code exists, every contribution afterward is entered and paid inside the same ASSIST Portal account.

What are the two ways to pay?

Online through FPX inside the portal, or at a bank counter using a printed ACR/ECR — PERKESO’s own steps describe both, without stating that one is preferred.

What happens if I miss the 6pm cutoff for a bank-counter payment?

The ACR/ECR needs to be printed before 6pm to be paid at a panel bank the next business day. PERKESO’s steps don’t describe what happens if it’s printed later — confirm directly if this comes up.

Which contribution rate do I use?

It depends on her worker category. A foreign domestic worker is covered under Act 4 (Employment Injury Scheme, plus the Invalidity Scheme since 1 July 2024) but not Act 800’s Employment Insurance System, which is what the combined figure quoted for a local, PR, or long-term-resident domestic worker describes. Confirm the current schedule with PERKESO.

Is there a monthly deadline for submitting the contribution?

PERKESO’s own steps describe how to enter and pay a contribution, not a specific due date for doing so each month. Confirm the payment cycle directly with PERKESO if timing matters for your household.

How to Pay PERKESO Contributions for a Domestic Helper

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DomesticHelper editorial teamReviewed 22 September 2026Sourced from Malaysian government registriesIndependent of the hiring agenciesEditorial standards
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