Dungun: the local picture
Dungun is a coastal district whose economy centres on petroleum refining around Kerteh and historic iron-ore mining at Bukit Besi. The Department of Statistics (DOSM) records a population of about 170,000 for Dungun.
Which process applies here
For hiring in Dungun: Peninsular Malaysia uses the federal route: the Immigration Department issues the permit and the Department of Labour Peninsular Malaysia (JTKSM) licenses the agencies. The Employment Act 1955 applies here.
Costs and checks that apply here
In Dungun, Terengganu, the statutory costs are the ones set nationally: the permit and visa fees — which Immigration's own guidance bundles with the annual foreign-worker levy at approval and at each PLKS extension — the FOMEMA medical and PERKESO cover. Confirm the current levy amount with Immigration rather than budgeting it as waived.
There is no official cap on the service fee an agency charges a household in Dungun, so compare written, itemised quotes and verify the licence on the JTKSM register before paying — a licence confirms legitimacy, not price.
What to do next
Write a short household brief for Dungun — who needs support, the main duties, timing and budget — then use it in every agency conversation.
Ask any agency serving Dungun for its legal name and licence number, and verify both before paying anything.