Timur Laut: the local picture
Northeast Penang Island District (Timur Laut) covers the northeastern half of Penang Island and contains George Town, whose historic core is a UNESCO World Heritage Site. The Department of Statistics (DOSM) records a population of about 566,000 for Timur Laut.
Which process applies here
For hiring in Timur Laut: Peninsular Malaysia uses the federal route: the Immigration Department issues the permit and the Department of Labour Peninsular Malaysia (JTKSM) licenses the agencies. The Employment Act 1955 applies here.
Costs and checks that apply here
In Timur Laut, Penang, the statutory costs are the ones set nationally: the permit and visa fees — which Immigration's own guidance bundles with the annual foreign-worker levy at approval and at each PLKS extension — the FOMEMA medical and PERKESO cover. Confirm the current levy amount with Immigration rather than budgeting it as waived.
There is no official cap on the service fee an agency charges a household in Timur Laut, so compare written, itemised quotes and verify the licence on the JTKSM register before paying — a licence confirms legitimacy, not price.
What to do next
Write a short household brief for Timur Laut — who needs support, the main duties, timing and budget — then use it in every agency conversation.
Ask any agency serving Timur Laut for its legal name and licence number, and verify both before paying anything.