Reading trainability when there's no resume to check
Look past the absence of paid employment and ask about the responsibilities she's actually carried, caring for younger siblings or ageing relatives, running a household, cooking daily meals for a family. These aren't listed on a payslip, but they build exactly the routines, judgment and stamina the role calls for. Ask her to describe a time she had to learn something new on her own, and listen for how she approached it rather than whether the outcome was perfect.
During the interview itself, watch how she takes feedback. Point out a small correction, how she'd fold laundry a certain way, or hold a child a certain way, and see whether she adjusts calmly or gets flustered. That single exchange tells you more about how the first weeks on the job will go than any line on a work history ever could.
- How she describes handling an unfamiliar task before
- Whether she asks clarifying questions rather than guessing
- How she reacts when you point out a small correction
Setting up a trial period and closer supervision
Agree on a defined trial window before the arrangement becomes long-term, and put the household's routine in writing rather than leaving it to memory. Cover meal times, cleaning standards, childcare or eldercare specifics and anything you consider non-negotiable, so there's a shared reference point instead of guesswork on either side.
In the first weeks, plan to be more present than you might with an experienced hire. Walk through tasks together before handing them over fully, and check in daily rather than waiting for something to go wrong. This isn't extra hand-holding forever, it's a short, deliberate stretch that lets a capable first-time hire settle in instead of being judged against habits she was never shown.
- Put the daily routine and standards in writing upfront
- Demonstrate tasks together before handing them over fully
- Check in daily in the first weeks rather than only when issues arise